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本文原始地址:http://ui.blogbus.com/logs/5121189.html
UI之旅乃作者的随手笔记,请移步到用户体验研究blog--油茶研究会

  • this is useful, but not easy to use, therefore I'm not satisfied with it!
  • research: how can we get inside the mind of the user???
  • learned: originally a product may exhibit a core feature that represents the core usefulness of the product, but over time as more and more features are added, the core feature may be more difficult to find.
  • idea: tie business case percentage (50% of target market is going to buy) to usability testing success rate (50% of our test subjects succeeded) - nah, won't work - marketer is assuming 100% success rate when they make their projection!
  • learned: most executives want to know "when is it good enough?"
  • SUS - I can design you a 5 for this much money, or an 8 for this much!  Could use this to sell
  • Arnie: categorizes products as:
    • experiences
      • scenarios
        • tasks
          • features
 
  • idea: usefulness can predict adoption rate
    • usability (ease-of-use, intuitiveness, satisfaction) is a correlation to usefulness
    • confidence in mrd is a correlation to usefulness
  • idea: product release decision should have usability considerations factored in (as part of the process and a gatekeeper)




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