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零失误(Zero defects)

Tag: [ 用户手册 ]
Ryana 发表于13:26 2007-03-16
The key to an error free User Manual is continously review.

The best way to check your instructions is to read them yourself and perform the actions on the product.

It is always good to have a model while writting.(tone, text, terminology) This will help you stylize your User Manual in the right way. Microsoft products are good examples.

Checkpoint:

-Gra...
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一致性(Consistency)

Tag: [ 用户手册 ]
Ryana 发表于13:09 2007-03-16
Consistency is one thing which most people ignore while writing.

Voluminous User Manual written without consistency get the audience confused with 100% chance.

To maintain consistency:

-Make sure you write the names of buttons/tabs/windows exactly the way it appears in the product.

-Watch out for ...
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清晰准确(Clarity and Precision)

Tag: [ 用户手册 ]
Ryana 发表于12:52 2007-03-16
To write good instructions:

-Keep your instructions short.

-Use the right terminology/word

-Bold the names of buttons/tabs/windows

-Number all actions but NOT expected results

-Specify both the action and the expected r...
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整洁(Neatness)

Tag: [ 用户手册 ]
Ryana 发表于12:40 2007-03-16
No one likes to read a badly formatted document.

The following makes up a good looking document:

-Good font-type and size

-Pleasant color

-Alignment

-Error free language

Some tips to keep...
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设计用户手册的Tips

Tag: [ 用户手册 ]
Ryana 发表于12:22 2007-03-16
An effective User Manual should help you:

-Gather information while reading

-Use the product successfully

An effective User Manual should have these attributes:

-Neatness

-Clarity and precision

-Consistency

-Zero defects
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